Privacy and data protection policy

1. Data controller

Hyperzas, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, United States
Email: support@hyperzas.com
Phone and WhatsApp: +1 (640) 650-2085

2. Personal data we collect

We only collect the data we need to provide our services:

• Contact data: name, email address, phone/WhatsApp number, company.
• Billing data: company name, tax identification number, billing address and the information needed to issue invoices.
• Project technical data: access to platforms, server credentials or other assets the client provides so we can deliver the service (stored securely and deleted when the contractual relationship ends).
• Communications data: messages sent through the contact form, WhatsApp or email.
• Browsing data: if we use web analytics tools in the future, we will say so in an update to this policy.

We do not collect sensitive data (health, biometrics, sexual orientation, religious beliefs or similar).

3. Purposes of processing

We use your data to:

1. Respond to your inquiry or quote request.
2. Manage and deliver the services you hire.
3. Issue invoices and receipts.
4. Send you updates on the status of your project.
5. Comply with legal and tax obligations.
6. Prevent fraud and keep information secure.
7. With your express consent: send you marketing communications about our services.

4. Legal basis for processing

We process your data on the following bases:

• Performance of a contract: we need your data to provide the service you requested.
• Compliance with legal obligations: invoicing, accounting and tax obligations required by applicable law.
• Legitimate interest: communications related to active projects and post-delivery support.
• Consent: for marketing or communications not directly related to the service you hired.

5. Data retention

We keep your data for as long as needed to fulfill the purposes described above:

• Active client data: for the duration of the contract and up to 5 years after it ends (to meet accounting and tax obligations).
• Data from inquiries that did not become a contract: up to 1 year from the last contact.
• Access credentials provided for a project: deleted within 30 days of final delivery.

6. Sharing data with third parties

We do not sell or transfer your personal data to third parties for commercial purposes. We may only share it in the following cases:

• Technology service providers we need to operate (for example: hosting providers, Microsoft, Stripe, communication tools), who act as data processors under confidentiality agreements.
• Competent authorities when required by law (tax authorities, courts, etc.).
• Third parties with your express authorization.

7. International transfers

Some of our providers (Microsoft, Stripe, Google) process data in different countries. These transfers are carried out under contractual agreements that ensure an adequate level of protection.

8. Your rights

As the owner of your personal data, you have the following rights:

• Access: know what data we hold about you and how we process it.
• Correction: correct inaccurate or incomplete data.
• Deletion: request that your data be deleted when it is no longer needed for the purpose it was collected for.
• Objection: object to the processing of your data in certain circumstances, especially for marketing purposes.

To exercise any of these rights, email us at support@hyperzas.com with the subject "My personal data", stating your full name, the right you want to exercise and the data it refers to. We will respond within a maximum of 20 business days.

If you believe your data is not being processed in accordance with the law, you can file a complaint with the data protection authority in your country or state.

9. Information security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure, including:

• Data transmission over encrypted connections (HTTPS/TLS).
• Access to data restricted on a least-privilege basis.
• Encrypted storage of passwords and sensitive information.
• Secure deletion of data when retention periods expire.

If a security breach affects your data, we will notify you as soon as possible in accordance with applicable law.

10. Cookies and tracking technologies

This website (hyperzas.com) does not currently use tracking cookies or third-party analytics tools. If we add them in the future, we will update this policy and display the corresponding notice.

11. Minors

Our services are intended for businesses and professionals. We do not knowingly collect data from anyone under 18. If we find that we have received a minor's data without the consent of their legal guardian, we will delete it immediately.

12. Updates to this policy

We may update this policy when needed. The current version will always be available on this page with its last updated date. For material changes, we will notify active clients by email.